Kutoka chumba cha matibabu hadi boardroom — Ngozi CRM inaunganisha rekodi za kimatibabu, miadi, picha, bili, na kampeni katika nafasi moja iliyoundwa kwa urembo na aesthetics.
Bidhaa mbili, jukwaa moja — Ngozi inashughulikia mzunguko wote kutoka wasiliano la kwanza hadi matokeo ya matibabu hadi mapato ya kurudiwa.
Clinical Operations
Full medical and beauty history per client — allergies, medical notes, VIP flags, visit history, referral source, and communication logs.
Confirm, complete, or reschedule appointments. Status tracking (confirmed / completed / no-show / cancelled) with notes per booking.
Log clinical treatments with concern, outcome, treatment area, follow-up date, and session number. Every touchpoint recorded.
Upload before, after, and progress photos per client. Visual proof of results — for client confidence and practitioner records.
Track medical consumables and retail products. Low-stock alerts, reorder levels, cost vs. sell price — no more running out mid-treatment.
Identify clients overdue for a visit at 30, 60, or 90 days. Send targeted WhatsApp messages to bring them back — the channel everyone in Mauritius actually reads.
Business Management
Capture enquiries, track them through a kanban sales pipeline, and convert leads to clients in one click. Never let a prospect go cold.
Create itemised invoices with line items and tax. Track paid, outstanding, and overdue. Record payments by cash, card, or bank transfer.
Log business expenses by category. Track spending on products, equipment, marketing, and rent. Full financial picture in one place.
Assign tasks by priority and due date. Manage client support tickets with resolution tracking. Nothing falls through the cracks.
Revenue trends, churn risk, top services, client lifetime value, and 12-month growth charts — all updated in real time.
Run multiple branches or brands from one account. Each workspace gets its own branding, staff access, and isolated client data.
NgoziCRM gives you everything you actually need — without the enterprise complexity, booking fees, or corporate gym pricing. Move in a day.
30-day trial · No credit card · Full data import included
CRM ya msingi kutoka $9/mwezi. Ujumbe wa WhatsApp ni mikopo ya malipo kadri unavyotumia — unalipa tu unachotuma. Hakuna ada za kwa kila mteja. Hakuna kamisheni za miadi.
Save per year on Professional — billed annually.
Mpango kamili wa Professional, bila kadi ya mkopo, onboarding ya kibinafsi. Kwa saluni za Lagos na Nairobi zenye wateja 20+ wa kawaida.
Dai Nafasi Yako ya Mwanzilishi →For solo practitioners and small clinics. Core CRM — pay only for the WhatsApp sends you use.
Full suite for growing salons — AI, campaigns, analytics, and 200 WhatsApp sends included every month.
Multi-branch management, white-label, API access, and a dedicated SLA for growing groups.
| Starter | Professional | Enterprise | |
|---|---|---|---|
| Client Management | |||
| Client profiles & contact history | ✓ | ✓ | ✓ |
| Treatment session tracking | ✓ | ✓ | ✓ |
| Invoicing & receipts | ✓ | ✓ | ✓ |
| Clinical notes & skin assessments | — | ✓ | ✓ |
| Staff accounts | 2 | 10 | Unlimited |
| Analytics & Revenue | |||
| Basic analytics | ✓ | ✓ | ✓ |
| Revenue KPI dashboard & charts | — | ✓ | ✓ |
| Inventory management | — | ✓ | ✓ |
| AI & Marketing | |||
| AI clinical assistant | — | ✓ | ✓ |
| WhatsApp re-engagement campaigns | — | ✓ | ✓ |
| Scale & Infrastructure | |||
| Multi-branch management | — | — | ✓ |
| White-label reports | — | — | ✓ |
| Full API access | — | — | ✓ |
| Support & SLA | |||
| First response time | 24h | 12h | 4h |
| Support channels | WhatsApp · Email | Phone · WA · Email | |
| Uptime guarantee | Standard | 99.5% | 99.9% |
| Daily backups | ✓ | ✓ | ✓ |
| Custom onboarding | — | — | ✓ |
| Platform | Starting price | AI included | Multi-branch | Trial | Refund |
|---|---|---|---|---|---|
| Ngozi CRM | ✓ Professional+ | Enterprise tier | 30 days | 3 months free (founding) | |
| Fresha | Free (20% new-client fee) | No | Yes | Always free | N/A |
| Vagaro | $30/mo | No | Custom | 30 days | None |
| Phorest | $99/mo | No | Custom quote | No | None |
| Mindbody | $139/mo | Limited | Custom quote | No | None |
| Zenoti | $225/mo | Add-on | $225+/location | Demo only | None |
30-day free trial, no card required. If you subscribe and are not satisfied within 48 hours of your first annual charge, we'll refund it in full.
Kila kitu unachohitaji kujua kabla ya kuanza jaribio lako la bure